Frequently Asked Questions

 

Here's a list of some of the most common questions we receive from families. Don't see the answer to your question? Give us a call at (515)221-2948 or email us. We'd love to help.

How are you operating during COVID-19?

We are happy to continue making music with families during this stressful and unsure time. Our team has created three learning models to help us serve our families while keeping you, our teachers, and our community at large safe during the COVID-19 pandemic. We will move flexibly and fluidly throughout these models in response to our local circumstances as necessary through the year.

MODEL 1: All classes meet online in our virtual Zoom classroom so you can attend from your own home. Families have unlimited access to attend any class you choose in addition to your weekly virtual homeroom class.

 

MODEL 2: Age-specific weekly homeroom classes meet online in our virtual Zoom classroom with expanded unlimited attendance. A limited number of onsite All Ages musical experiences will be offered at our studio location in Urbandale with safety protocol. These opportunities are not a replacement for a child's age-specific homeroom and require a reservation. They are offered according to our team's discretion and availability.

MODEL 3: Age-specific weekly homeroom classes meet at our studio location in Urbandale with safety protocol in place. A number of All Ages virtual classes will be offered to support families who are not yet ready to return to in-person learning or who live outside the Des Moines Metro area. 

How much do classes cost?

 

Your family's monthly tuition installment is calculated by the number of children and programs in which you are enrolled. Classes run 43 weeks of the year, year-round, with scheduled breaks for holidays, vacation, staff training, etc. These breaks are already prorated into your payment. The cost of our Kindermusik program is $65/mo tuition installment for the first child and $58.50/mo for each additional child. 

 

When you enroll in Kindermusik, you’ll choose a weekly homeroom class to attend. This is the class section where your spot is always guaranteed and on which your payment is calculated. As a complimentary bonus, you'll have access to our Unlimited Attendance service allowing you to sign-up for extra Kindermusik classes throughout the week at no additional charge. Our families love the flexibility to make up absences due to illness, travel, etc., or simply to get out of the house and come to multiple classes per week free of charge. Included in your membership is Kindermusik Online where you'll stream or download all the music albums, e-books, home activity ideas, developmental information, and more that correspond to the thematic curricula units we progress through in class.  

 

We are happy to give you a personalized prorated quote for getting started any time of year. Give us a call at (515)221-2948 or email us.

How do we get started?

 

You can get started in Kindermusik Foundations, Level 1, Level 2, and Level 3 any time of year. Intake for Level 4 and Play A Story Piano students is limited to fall only due to the sequential nature of these upper-level curricula. Our classes are ongoing and run 43 weeks of the year, year-round. Submit the online enrollment form at the bottom of this page or call us at (515)221-2948 to enroll over the phone.

What does membership include?

 

Membership is free and automatic when you enroll in any of our programs and allows you to take advantage of many of our services and special pricing. There is no annual fee and your membership never expires. To see a list of the services and special pricing your membership includes, visit our Benefits & Services page.

How do I make a change to my enrollment?

 

Children grow, schedules change, and families are busy. We make it easy to make a change to your enrollment any time of year. If you need to transfer to a different class section or your child is ready to promote to the next level, give us a call at (515)221-2948 or email us and we'll take care of processing the change immediately. If you need to withdraw from our program, send us written notification via email prior to the 1st of the month in which you wish to discontinue our services. We will process your withdrawal and no further payments will apply. If you decide to jump back in at a later date, reactivating your account is as easy as sending us an email or giving us a call. You can resume enrollment any time of year, where space is available. Note that new pricing may apply.

Which class is best for my child?

 

You know your child best. You are the expert at knowing what is best for them and we are experts at crafting the highest quality learning environment. That's why we believe partnering with parents to find the class experience that best meets your family's needs is so important. There isn't only one option. Our diverse class offerings and instructors mean there are many options and pathways you can follow at our studio. One thing all of those options have in common? All of our classes are taught by trained and licensed teachers using developmentally-appropriate practices and curricula. All of our classes offer overlapping age recommendations. This is because we know that all children are unique and have their own developmental timetable and temperament. There is never any rush to move ahead and our teachers are trained to help you navigate the journey that suits you and your goals at the right time and the right pace. If you believe your child is ready for the next step, we believe in listening to you. And we are always happy to schedule a visit for you in any of our classes so that we can together determine the best placement. Talk to your educator or contact our administrative staff to chat about finding the right fit.

How do I access my Kindermusik materials?

 

We know that children thrive on routine and ritual. The more familiar your child is with the music and activities we are exploring in class, the more comfortable they will be.

 

Kindermusik Online brings all of the music and learning resouces from class into the palm of your hand. Every 4-5 weeks, as the theme and educational focus of your classroom experience shifts, a new unit of Kindermusik Online will be automatically delivered to your family's digital library. These albums, videos, games, crafts, and e-books are yours to use and enjoy forever because we recognize that you are your child's first and best teacher and believe in giving you remarkable tools. 

 

You can access your account from your desktop, laptop, smartphone, or tablet anywhere you have an internet connection. Simply point your browser to http://my.kindermusik.com. Use the email we have on file as your login and set your password. Once this step is done, you (and anyone you chose to give your password to) can start enjoying!   

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(515)221-2948

3892 NW Urbandale Drive, Urbandale IA

© 2023 by Pied Piper Studios.