These are some of the most common questions we receive from families. Don't see the answer to your question? Call/text at (515)221-2948 or email us. We'd love to help.

FAQ Quick Links

How are you operating during COVID-19?

Read about our learning models here...

 

We are happy to continue safely making music with families during this time. Our team has created three learning models to help us serve our families while keeping you, our teachers, and our community at large safe during the COVID-19 pandemic. We will move flexibly and fluidly throughout these models in response to our local circumstances as necessary through the year.

MODEL 1: All classes meet online in our virtual Zoom classroom so you can attend from your own home. Families have unlimited access to attend any class you choose in addition to your weekly virtual homeroom class. 

 

MODEL 2: Age-specific weekly homeroom classes meet online in our virtual Zoom classroom with expanded unlimited attendance. A limited number of onsite All Ages musical experiences will be offered at our studio location in Urbandale with safety protocol. These opportunities are not a replacement for a child's age-specific homeroom and require a reservation. They are offered according to our team's discretion and availability.

MODEL 3: Age-specific weekly homeroom classes meet at our studio location in Urbandale with safety protocol in place, including a mask requirement for adults and children ages 2 and up, limited class sizes, and more. Virtual classes will also be offered to support families who are not yet ready to return to in-person learning or who live outside the Des Moines Metro area.

 

We are currently operating in MODEL 3

How much do Kindermusik classes cost?

Read about our tuition options and financial transparency...

 

When you enroll in Kindermusik, you'll choose a weekly homeroom class to attend, either as an Onsite or Online family. This is the class where your space is guaranteed and on which your payment is calculated (per enrolled child for Onsite families and per household for Online families). Tuition is divided into equal installments charged on the first business day of every month. Some months will have three classes, some will have four, and some will have five, depending upon how the calendar falls for the day of the week your homeroom class meets. Classes run 43 weeks of the year, year-round, with scheduled breaks already subtracted from the total cost. Your initial tuition installment will be prorated based on the date of your entry into our program so that you are never paying for classes you don't have access to.

 

We believe every family deserves access to music education and musical expression, and we recognize that systems of oppression have historically limited access to experiences like this to Black, Brown, Indigenous, LGBTQIA+, and disabled children and families. Several tuition options are available to increase financial accessibility in solidarity. Our goal is to be in right relationship with one another. All families receive the same services and program experiences. As a woman-owned, women-powered small business operating in the historically undervalued early childhood arts and education sphere, we ask that you invest in us as we reciprocate our investment in you. Tuition is priced to compensate our accredited, contracted, professional teachers fairly and to sustainably support our program continuing to share music for years to come in our community. Select your tuition. Please pay what you're able.

 

-$86.50 monthly tuition installment per onsite child/online household-

This might be your selection if your resources allow you to provide wished-for experiences and activities in addition to meeting your family's needs. Tuition in this amount provides the solidarity to co-create access for others.

 

-$66.50 monthly tuition installment per onsite child/online household-

This might be your selection if you have resources sufficient to cover your family's needs.

 

-$46.50 monthly tuition installment per onsite child/online household-

This might be your selection if you hold marginalized identities* and/or have resources insufficient to cover your family's needs.

If none of the above options are possible for your family, please contact us so we can partner on a solution with you. 

If you wish to enroll more than one child in onsite classes, please select tuition for each child so that your monthly installment totals the amount you are able to pay. 

*Not sure what this means? Click here to learn more about intersectionality and social identity.

How do we get started?

Read about our ongoing enrollment...

 

Our classes run year-round on an ongoing basis. There are no semesters or enrollment periods to wait on. Once you are enrolled with us, your space is guaranteed until your child graduates from our program or you withdraw. There is no minimum enrollment commitment in our Kindermusik program. (Please note that Innermusician piano lessons are a required nine-month time and financial commitment.) Get started in Kindermusik Foundations, Level 1, Level 2, or Level 3 any time of year by submitting the online enrollment form at the bottom of this page or call/text us at (515)221-2948.

 

Enrollment in Level 4 (recommended during a child's pre-Kindergarten year) and Innermusician piano (recommended during a child's Kindergarten or 1st Grade year) is limited to fall-only due to the sequential nature of these upper-level curricula. Level 4 and Innermusician students graduate in August each year. 

How do I make a change to my Kindermusik enrollment?

Read about our transfer, promotion, and withdrawal policies...

 

Children grow, schedules change, and families are busy. You can make a change to your Kindermusik enrollment any time of year.

 

TRANSFER: If you need to transfer to a different class section within the same curriculum level, email or call/text us at (515)221-2948 and we'll check availability for you. (View our class schedule here.) If space is available, we will process the request for you immediately. If space is not yet available in the class section of your preference, you can opt to be added to a waitlist while continuing in your current class section and we'll contact you as soon as there is an opening for your child.

 

PROMOTION: If you sense your child may be ready to promote to the next curriculum level, we strongly encourage you to discuss this transition directly with your teacher. In addition, consider our guidance here and reach out with any questions. Once we have together determined that promotion is the best fit, we'll process the shift for you based on current availability and your scheduling preferences. Promotions to Level 1, Level 2, and Level 3 can be accommodated at any time of year. Intake in Level 4 and Innermusician piano lessons is limited to fall-only.

 

WITHDRAWAL: If you need to withdraw from our Kindermusik program, written notification via email must be submitted to us before the 1st of the month in which you wish to discontinue services. No further charges will apply to your account and your withdrawal will be processed on the 1st of the month. You are welcome to continue attending and using our services throughout the current month until your withdrawal becomes active on the 1st. If you're able to re-enroll at a later date, you can reactivate your account by sending us an email or giving us a call. Please note that new pricing may apply and enrollment is subject to availability. If you are considering withdrawal due to a short-term period of personal absence, you may wish to consider using your unlimited attendance privileges to make-up missed classes rather than releasing your child's space in a class section through withdrawal. Limited class capacity and waitlists mean we cannot guarantee space will be available for your return to the same class section. 

Please note that our Innermusician piano lessons are a separate enrollment structure from our Kindermusik program. Innermusician lessons are a nine-month commitment with a three-month summer extension option. Notification to opt-out of summer piano lessons must be given before March 1st.

Which class is best for my child?

Read about our curriculum levels and progression...

 

You know your child best. You are the expert at understanding their needs. We know our curriculum best. We are the experts at crafting high-quality musical learning environments. That's why we believe partnering to find the class experience that best suits you is so important.

 

There isn't only one option. Our overlapping levels mean there are choices for the path and pace of your progression at our studio. The Kindermusik curriculum is divided into a series of levels, designated by age groupings that overlap by a full year. The "and" is important in this designation. For example, if a class is listed as developmentally-appropriate for 1's & 2's, that means it is designed for children between the ages of 12 - 35 months. Turning 2 does not necessarily mean it is time to progress. Your child may be ready when they are closer to 3. Every human being is unique and we seek to honor your child's own developmental timetable and temperament. Chronological age is only one indicator of many that help determine where a child will thrive. We advocate for a "no rush" approach and believe strongly in the beauty and benefit of taking things slowly. Giving children the opportunity to experience mastery and build confidence before moving into new challenges sets the foundation for a lifelong connection between learning and pleasure. There is never any hurry to move ahead. 

 

One thing all of our classes have in common? They are taught by highly trained, accredited professionals using Kindermusik International's developmentally-appropriate praxis and curriculum. Our teachers are an excellent resources for answering your questions about next steps in your journey, and they are masterful at differentiating instruction to meet the ages and stages of the children in their classroom.

Enrolling multiple children of varying ages (i.e. siblings) in the same class is absolutely possible and an option for families who prefer a family-style experience. In this case, we strongly recommend Level 2 as the best fit for an "all ages" option.

 

If you believe your child is ready for the next step, we believe in listening to you. Speak with your teacher to learn more about the transition or contact us directly. If you are currently enrolled, we are also happy to schedule a visit for you in the next level so that you and your child can preview the experience before making a decision to progress. 

If you are not currently enrolled, we cannot accommodate class visits prior to enrollment. Learn more here. Our team will make a recommendation for your curriculum placement at the time of enrollment, and we will work with you to shift that placement if needed to find the level and class section where you feel at home.

What does unlimited attendance mean?

Read about complimentary access to additional classes...

 

All families in our Kindermusik program have the ability to attend extra Kindermusik classes outside of their enrolled homeroom at no extra charge. We call this service Unlimited Attendance. It is not part of a family's tuition calculation, but is instead a bonus we offer as a gift of additional flexibility. It's an excellent way to make-up missed classes due to travel or illness, or just to fit extra music into your week.

VIRTUAL CLASSES: All families, both Onsite and Online, have access to attend any and all virtual classes we offer, in any curriculum level, as often as they wish, and may include unenrolled siblings. No reservations are required. Families access virtual classes via our Virtual Class Portal and click the Zoom link at the class start time to join. Check your initial enrollment confirmation email from us for the necessary password to view the Virtual Class Portal page.

ONSITE SELF-SCHEDULING: All families, both Onsite and Online, have access to make a reservation to attend extra onsite classes at our studio location outside of their enrolled homeroom. Reservations are required and are limited to enrolled children only, at their enrolled curriculum level. Due to limited safety capacity during the COVID-19 pandemic, we cannot guarantee that all curriculum levels will be available for self-scheduling. Our self-scheduling calendar is updated every Friday evening to reflect available openings for the following week. Please note that masks are required for adults and children ages 2 and up at all onsite classes. Visit our Member Self-Scheduling page to make a reservation and check your initial enrollment confirmation email from us for the necessary password to view the calendar. 

Why can't I visit a class before I enroll?

Read about our boundaries and best practices...

 

We understand the desire to try something before buying it. This is a question we receive often and it has a nuanced answer.

The experience we offer is not rooted in entertainment. It is built on relationship and education. This takes time and investment from children, their grown ups, and our teachers. Attending a single class is not an indicator of how much your child will enjoy or benefit from the Kindermusik experience. All human beings, young and grown, thrive in environments where relationships are built and nurtured, and where routines become familiar paths to the repetition of mastery and competency. 

Regularly attending a class for a month or two will give you a much better indication of overall fit. If you decide at that time that our program isn't for you, you can withdraw any time of year and no further charges will apply. Initial tuition installments are prorated to reflect where we are in the course of our calendar year so that you are never paying for classes that you didn't have access to. There are no semesters or sessions that lock you into a minimum enrollment commitment. 

We believe in fair compensation for our teachers and employees. Tuition is a boundary we keep to honor them.

How do I access my Kindermusik Online materials?

Read about your unit home materials...

 

We know that children thrive on routine and ritual. The more familiar your child is with the music and activities we explore in class, the more comfortable they will be. As your child's first and best teacher, your Kindermusik Online materials give you exceptional tools to enjoy together at home throughout the week, enhancing your experience in class and beyond.

 

Kindermusik Online brings all of the music and learning resources from class into the palm of your hand. Every 4-5 weeks, as the theme and educational focus of your classroom experience shifts, a new unit of Kindermusik Online will be automatically delivered to your family's digital library. These albums, videos, games, crafts, and e-books are yours to use and enjoy forever.

 

You can access your account from your desktop, laptop, smartphone, or tablet anywhere you have an internet connection. Simply point your browser to http://my.kindermusik.com. Use the email we have on file as your login and set your password. Once this step is done, you have lifetime access. 

 

You may also conveniently stream all of your Kindermusik music albums via Kindermusik's free app. Visit the App Store or Google Play to download and login.

 

We highly recommend listening to your music albums as often as possible. Daily, if you're able. You and your child are co-creating the soundtrack of their early childhood. These melodies will be firmly planted in their heart for a lifetime alongside the magical memories you make at home and in class.   

Join us today!